La Creme Fraiche, LLC
Customer Satisfaction Survey
We'd love to get your feedback on your shopping experience with us.
How did you first hear of Napoléon's Macarons?
Search Engine (Google, Bing, Yahoo, etc)
Word of Mouth
On a scale of 1 to 5 with 1 being very user-friendly and 5 being extremely complicated, how would you rate our website?
1 (Very User-Friendly)
5 (Extremely Complicated)
On a scale of 1 to 5 with 1 being perfectly timed and 5 being extremely long, how would you rate the timeframe between the placement and the delivery of your order?
1 (Perfectly Timed)
3 (About Average)
5 (Extremely Long)
On a scale of 1 to 5 with 1 being perfectly safe and secure and 5 being very bad, how would you rate the quality of our packaging?
1 (Safe and Secure)
5 (Very Bad)
In what condition were the macarons when you received them?
Perfect, they were all intact
OK, A few were cracked/melted
Disastrous! At least half were crushed/melted!
On a scale of 1 to 5, how would you rate our macarons?
3 (Not Bad)
Which flavor did you like the most? Which flavor did you like the least?
Overall, on a scale of 1 to 5, how would you rate Napoleon’s Macarons’ service?
1 (Excellent... Perfect!)
2 (Really Good! I would recommend it)
3 (Not bad, a few things could be fixed though)
4 (Random... Nothing to brag about)
5 (Horrible! I want my money back)
Would you recommend Napoleon’s Macarons to friends?
Is there anything you would suggest for us to improve our service?
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